2020 Thor Motor Coach Quantum: recalls and complaints
Official NHTSA recall campaigns and consumer complaints for one RV model year, with the notice text and links to the source.
Key facts
- The 2020 Thor Motor Coach Quantum has 7 NHTSA recall campaigns that list this model year.
- It is mapped to the Mercedes-Benz Sprinter chassis, so 25 chassis recalls are shown as inherited.
- 0 equipment recalls are linked to it by reviewed rules.
- NHTSA holds 0 consumer complaints for this model year. Complaints are unverified reports, not confirmed failures.
- The latest campaign was received on December 13, 2024, 645 days before the NHTSA release of September 19, 2026.
- RV class: Class C. Brand owner in this site's reference table: Thor Industries (high confidence).
NHTSA records released through September 19, 2026; Transport Canada records through September 19, 2026. The absence of a recall in this dataset does not establish that a vehicle is safe.
Recall campaigns
32 campaigns in total: 7 listed for this model year, 25 inherited from the chassis and 0 equipment. Remedy text is quoted from the official notice; open the full notice for the whole text.
| Campaign | Received | Component | Summary | Remedy (official text) | Type | Sources |
|---|---|---|---|---|---|---|
| 20V312000 | May 28, 2020 | Structure | Thor Motor Coach (TMC) is recalling certain 2020 Daybreak, Four Winds, Delano, Gemini, Quantum, Tiburon, Chateau Citation, Compass, Chateau, Siesta, Freedom Elite, and Synergy motorhomes built on Mercedes Benz Sprinter chassis… | TMC will notify owners, and an authorized Mercedes-Benz dealer will inspect the brake hoses for chafing and replacement if necessary. The fender liner will also be… | Vehicle | Full notice NHTSA |
| 20V308000 | May 27, 2020 | Equipment: Other | Thor Motor Coach (TMC) is recalling certain 2020 Daybreak, Four Winds, Delano, Gemini, Quantum, Tiburon, Chateau Citation, Compass, Chateau, Siesta, Freedom Elite, and Synergy motorhomes built on Mercedes-Benz Sprinter chassis… | TMC will notify owners, and a Mercedes Benz dealer will supplement the Operator's Manual with a correct description of the Auto-P function equipped in the vehicle. This… | Vehicle | Full notice NHTSA |
| 20V303000 | May 27, 2020 | Electronic Stability Control (ESC) | Thor Motor Coach (TMC) is recalling certain 2020-2021 Quantum, Chateau and Four Winds, and 2020 Vegas and Axis motorhomes built on a Ford E-series chassis. A wire harness in the rear of the vehicle may contact the vehicle frame,… | TMC will notify owners, and Ford dealers will inspect the wire harness for damage. If no damage is found, dealers will apply anti-abrasion tape over the area and ensure… | Vehicle | Full notice NHTSA |
| 20V178000 | March 25, 2020 | Power Train | Thor Motor Coach (TMC) is recalling certain 2020 Chateau 31W and 31WV, Quantum KW29 and LF31, Vegas 24.1 and Axis 24.1 motorhomes and 2020-2021 Four Winds 24F, 28Z, and 31E motorhomes built on a Ford chassis. The rear axle… | Ford will notify owners, and Ford or Lincoln dealers will inspect the rear axle differential fluid level and adjust it, or replace the rear axle as necessary, free of… | Vehicle | Full notice NHTSA |
| 19V775000 | October 28, 2019 | Electrical System | Thor Motor Coach (TMC) is recalling certain 2019-2020 Chateau 22B, 22E, 23U, 24F, 25V, and 28A, Daybreak 22GO, Four Winds 22B, 22E, 24F, 26B and 28A, Freedom Elite 22HE and 2020 Quantum GR22, and SE22 motorhomes. The… | GM will notify TMC owners, and dealers will reprogram the instrument panel cluster, free of charge. The recall began October 3, 2019. Owners may contact Chevrolet… | Vehicle | Full notice NHTSA |
| 19V714000 | October 8, 2019 | Equipment: Other | Thor Motor Coach (TMC) is recalling certain 2014 Tuscany 36M, 40E, 2015 Citation 24SL, Siesta 24SL, Axis 25.1 and Vegas 25.1, 2016 Four Winds 31E, 31W, 35SF, Chateau 31E, 31W, Synergy SD24, Citation 24SL, 24SS and Siesta 24SL,… | TMC will notify owners, and dealers will issue new OCCC labels with correct seating positions and weight calculations, free of charge. The recall began November 21,… | Vehicle | Full notice NHTSA |
| 19V609000 | August 20, 2019 | Electrical System | Thor Motor Coach (TMC) is recalling certain 2020 Chateau, Daybreak, Four Winds, Freedom Elite, Majestic, Outlaw and Quantum motorhomes. The battery cables may loosen on the battery isolation manager (BIM) or battery isolation… | TMC will notify owners, and dealers will install lock washers to properly secure the battery cable to the BIM/BIR. If the cable was loose, dealers will also replace the… | Vehicle | Full notice NHTSA |
| Campaign | Received | Component | Summary | Remedy (official text) | Type | Link basis | Sources |
|---|---|---|---|---|---|---|---|
| 24V930000 | December 13, 2024 | Electrical System | Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles… | Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service… | Vehicle | Inherited from Mercedes-Benz Sprinter | Full notice NHTSA |
| 23V876000 | December 21, 2023 | Structure | Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash. | Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may… | Vehicle | Inherited from Mercedes-Benz Sprinter | Full notice NHTSA |
| 23V875000 | December 21, 2023 | Structure | Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and… | Dealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact DVUSA customer… | Vehicle | Inherited from Mercedes-Benz Sprinter | Full notice NHTSA |
| 23V874000 | December 21, 2023 | Structure | Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The connection between the propeller shaft bearing and crossmember may loosen, reducing vehicle control. | Dealers will inspect and replace the crossmember as necessary, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact DVUSA customer… | Vehicle | Inherited from Mercedes-Benz Sprinter | Full notice NHTSA |
| 23V204000 | March 24, 2023 | Electrical System | Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started. | Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact… | Vehicle | Inherited from Mercedes-Benz Sprinter | Full notice NHTSA |
| 23V100000 | February 17, 2023 | Electrical System | Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter VS30 and Freightliner Sprinter VS30 vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which… | Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest… | Vehicle | Inherited from Mercedes-Benz Sprinter | Full notice NHTSA |
| 22V796000 | October 21, 2022 | Power Train | Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl… | Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge.… | Vehicle | Inherited from Mercedes-Benz Sprinter | Full notice NHTSA |
| 22V360000 | May 20, 2022 | Communication | Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network… | The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October… | Vehicle | Inherited from Mercedes-Benz Sprinter | Full notice NHTSA |
| 22V281000 | April 27, 2022 | Back Over Prevention | Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail… | Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact DVUSA customer service at… | Vehicle | Inherited from Mercedes-Benz Sprinter | Full notice NHTSA |
| 21V972000 | December 15, 2021 | Electrical System | Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been… | Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact… | Vehicle | Inherited from Mercedes-Benz Sprinter | Full notice NHTSA |
| 21V854000 | November 3, 2021 | Service Brakes, Hydraulic | Daimler Vans USA, LLC (DVUSA) is recalling one 2020 Mercedes-Benz Sprinter vehicle. The front axle was equipped with the incorrect-size brake discs. | A dealer will replace the brake discs, free of charge. Owner notification letters were mailed December 13, 2021. Owners may contact DVUSA customer service at… | Vehicle | Inherited from Mercedes-Benz Sprinter | Full notice NHTSA |
| 21V411000 | June 2, 2021 | Electrical System | Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This… | The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. DVUSA issued owners an interim notification on July… | Vehicle | Inherited from Mercedes-Benz Sprinter | Full notice NHTSA |
| 21V410000 | June 2, 2021 | Air Bags | Daimler Vans USA, LLC (DVUSA) is recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become… | Dealers will attach the mounting clip to the correct position, free of charge. Owner notification letters were mailed on August 11, 2021. Owners may contact DVUSA… | Vehicle | Inherited from Mercedes-Benz Sprinter | Full notice NHTSA |
| 21V359000 | May 17, 2021 | Structure | Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The screws for the front door hinges may not have been tightened properly. | Dealers will check the screws and tighten them as necessary, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact DVUSA customer… | Vehicle | Inherited from Mercedes-Benz Sprinter | Full notice NHTSA |
| 21V241000 | April 6, 2021 | Steering | Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach and cause hydraulic fluid to leak. | DVUSA will notify owners, and dealers will install a screw-type clamp, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA… | Vehicle | Inherited from Mercedes-Benz Sprinter | Full notice NHTSA |
| 21V235000 | April 5, 2021 | Electrical System | Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain… | DVUSA will notify owners, and dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may… | Vehicle | Inherited from Mercedes-Benz Sprinter | Full notice NHTSA |
| 21V153000 | March 10, 2021 | Latches/Locks/Linkages | Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter vehicles equipped with an optional electric sliding door. The auxiliary lock on the sliding door may be the incorrect type for an electric… | DVUSA will notify owners, and dealers will convert the sliding door from electric to manual function, free of charge. Owner notification letters were mailed January 20,… | Vehicle | Inherited from Mercedes-Benz Sprinter | Full notice NHTSA |
| 21V152000 | March 10, 2021 | Service Brakes, Hydraulic | Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The retaining washer and bolt that connect the brake pedal to the bearing block, may come loose and detach.… | DVUSA will notify owners and dealers will secure a bearing bracket to brake pedal by retrofitting an additional retaining ring (with PNR A 907 994 01 00) at the bearing… | Vehicle | Inherited from Mercedes-Benz Sprinter | Full notice NHTSA |
| 21V077000 | February 17, 2021 | Back Over Prevention | Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with the multimedia system "Connect 5" and a rearview camera. The rearview image may not display… | DVUSA will notify owners, and dealers will perform a software update on the vehicles, free of charge. The recall began March 5, 2021. Owners may contact DVUSA customer… | Vehicle | Inherited from Mercedes-Benz Sprinter | Full notice NHTSA |
| 21V055000 | February 5, 2021 | Electrical System | Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location… | DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5,… | Vehicle | Inherited from Mercedes-Benz Sprinter | Full notice NHTSA |
| 20V802000 | December 21, 2020 | Service Brakes, Hydraulic | Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with electric parking brakes. The rear brake calipers may leak brake fluid into the housing of the… | DVUSA will replace the rear brake calipers, free of charge. Owners notification letters were mailed on January 4, 2022. Owners may contact DVUSA customer service at… | Vehicle | Inherited from Mercedes-Benz Sprinter | Full notice NHTSA |
| 20V663000 | October 28, 2020 | Steering | Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating… | DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began… | Vehicle | Inherited from Mercedes-Benz Sprinter | Full notice NHTSA |
| 20V631000 | October 14, 2020 | Service Brakes, Hydraulic | Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The outer area of the brake hoses on the front and rear axles may have been damaged during production. | DVUSA will notify owners, and dealers will check the condition of the brake hoses on the front and rear axles and replace them as needed, free of charge. The recall… | Vehicle | Inherited from Mercedes-Benz Sprinter | Full notice NHTSA |
| 20V595000 | September 29, 2020 | Fuel System, Gasoline | Daimler Vans USA, LLC (DVUSA) is recalling 2019-2020 Mercedes Benz and Freightliner Sprinters. The fuel line clamps may loosen and result in a fuel leak. | DVUSA will notify owners, and dealers will check the fuel hose clamp connections and tighten or replace the components as needed, free of charge. DVUSA issued owners an… | Vehicle | Inherited from Mercedes-Benz Sprinter | Full notice NHTSA |
| 20V322000 | June 3, 2020 | Seats | Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Spinter vans (platform 970 (VS30)), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and… | DVUSA will notify owners, and an authorized Mercedes-Benz or Freightliner Sprinter dealer will inspect the wire harness routing for both front seats and will repair the… | Vehicle | Inherited from Mercedes-Benz Sprinter | Full notice NHTSA |
Complaints by component
NHTSA holds no complaints for this model year in this dataset.
Chassis
- Mercedes-Benz Sprinter (medium confidence). Named as the chassis for these model years in NHTSA notices 20V308000, 20V312000, 20V444000.
A family can be built on more than one chassis. Only chassis that a recall notice names for these model years are listed, so a chassis missing here is a gap in the record. A chassis recall covers only the vehicles its own notice describes, by build date and VIN range; check the notice before assuming it applies to a particular coach.
Canadian notices
Transport Canada publishes its own notices with their own IDs. They are separate records from the U.S. campaigns above and are never merged with them.
- Notice 2019426 (August 21, 2019): Electrical. Official page
- Notice 2020554 (November 17, 2020): Electrical. Official page
Related model years
- 2019 Thor Motor Coach Quantum
- 2021 Thor Motor Coach Quantum
- Thor Motor Coach Quantum, all years
- 2020 Forest River Sunseeker (same class)
- 2020 Thor Motor Coach Chateau (same class)
- 2020 Thor Motor Coach Four Winds (same class)
- 2020 Winnebago View (same class)
Source release: NHTSA September 19, 2026. Method version v1. How this page is built.
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