Recall 21V077000: Daimler Vans USA, LLC
Official NHTSA recall notice text, the vehicles it lists, and the RV model years on this site that it is linked to.
Key facts
- NHTSA campaign 21V077000 was filed by Daimler Vans USA, LLC and received on February 17, 2021.
- Type: Vehicle recall. Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA.
- Potential units affected, as reported by the manufacturer: 198.
- The manufacturer reports notifying owners on March 5, 2021.
- First seen in this dataset on September 19, 2026.
Open on NHTSANHTSA record (JSON)
The absence of a recall in this dataset does not establish that a vehicle is safe.
Defect summary (official text)
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with the multimedia system "Connect 5" and a rearview camera. The rearview image may not display within 2 seconds from the start of the backing event. In addition, the rearview image may be obscured or covered by the visual display of the Emergency Call (eCall) pop-up window if the eCall system is activated while the reverse gear is engaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence (official text)
A delayed or obstructed rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy (official text)
DVUSA will notify owners, and dealers will perform a software update on the vehicles, free of charge. The recall began March 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RUECON.
Notes and contacts as published
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Manufacturer campaign number: VS3RUECON.
Vehicles listed in the notice
| Make | Model | Model years |
|---|---|---|
| MERCEDES-BENZ | SPRINTER 1500 | 2019 to 2020 |
| MERCEDES-BENZ | SPRINTER 2500 | 2019 to 2020 |
| MERCEDES-BENZ | SPRINTER 3500 | 2019 to 2020 |
| MERCEDES-BENZ | SPRINTER 4500 | 2019 to 2020 |
RV model years on this site linked to this campaign
- 2020 Forest River Sunseeker inherited from the chassis
- 2020 Thor Motor Coach Chateau inherited from the chassis
- 2020 Thor Motor Coach Four Winds inherited from the chassis
- 2020 Thor Motor Coach Quantum inherited from the chassis
NHTSA records released through September 19, 2026; Transport Canada records through September 19, 2026.How records are matched.
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