2020 Keystone Hideout: recalls and complaints

Official NHTSA recall campaigns and consumer complaints for one RV model year, with the notice text and links to the source.

Key facts

  • The 2020 Keystone Hideout has 5 NHTSA recall campaigns that list this model year.
  • No chassis mapping is recorded for this model year, so no chassis recalls are counted.
  • 0 equipment recalls are linked to it by reviewed rules.
  • NHTSA holds 2 consumer complaints for this model year. Complaints are unverified reports, not confirmed failures.
  • The latest campaign was received on September 13, 2021, 1,832 days before the NHTSA release of September 19, 2026.
  • RV class: Travel trailer. Brand owner in this site's reference table: Thor Industries (high confidence).

NHTSA records released through September 19, 2026; Transport Canada records through September 19, 2026. The absence of a recall in this dataset does not establish that a vehicle is safe.

Recall campaigns

5 campaigns in total: 5 listed for this model year, 0 inherited from the chassis and 0 equipment. Remedy text is quoted from the official notice; open the full notice for the whole text.

Campaigns that list the 2020 Keystone Hideout
CampaignReceivedComponentSummaryRemedy (official text)TypeSources
21V708000 September 13, 2021 Equipment: Recreational Vehicle/Trailer
Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and…
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact…
Vehicle Full notice
NHTSA
21V427000 June 4, 2021 Equipment: Recreational Vehicle/Trailer
Keystone RV Company (Keystone) is recalling certain 2019 Keystone Bullet, Sprinter, and 2020 Keystone Hideout vehicles equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in…
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owners were notified of the defect on August 4, 2021. A final owner letter was…
Vehicle Full notice
NHTSA
20V606000 October 2, 2020 Tires
Keystone RV Company (Keystone) is recalling certain 2020 Hideout 290LHS recreational trailers. These vehicles were incorrectly built with 3500 pound axles and ST205/75R14D tires and rims rather than the 4400 pound axles and…
Keystone will notify owners, and dealers will replace the incorrect axle, tires, and rims with 4400 pound axles, ST225/75R15D tires and matching rims, free of charge.…
Vehicle Full notice
NHTSA
20V105000 February 25, 2020 Equipment: Recreational Vehicle/Trailer
Keystone RV Company (Keystone) is recalling certain 2020 Hideout, Springdale, and Crossroads Zinger trailers. The spare tire carrier U-bolts may fail allowing the spare tire carrier and spare tire detach from the vehicle.
Keystone will notify owners, and dealers will replace U-bolts, free of charge. The recall began March 6, 2020. Owners may contact Keystone customer service at…
Vehicle Full notice
NHTSA
19V611000 August 21, 2019 Equipment: Other
Keystone RV Company (Keystone) is recalling certain 2019-2020 Hideout 25TH toy haulers. The trailers may be missing the Special Transportation Provision warning label in the garage area.
Keystone will notify owners, and dealers will provide the Special Transportation Provision warning labels, free of charge. The recall began on September 3, 2019. Owners…
Vehicle Full notice
NHTSA

Complaints by component

2 unique complaints. The share is the number of unique complaints tagged to a component category divided by the 2 unique complaints for this model year.

Complaint components for the 2020 Keystone Hideout
Component categoryComplaintsShareBar
Equipment150%
Wheels150%

Complaint excerpts

The 2 most recent complaints with a narrative. Names, emails, phone numbers, VINs and addresses are removed. Reports are unverified. NHTSA record set for this vehicle (JSON).

The contact owns a 2022 Keystone Hideout. The contact stated that while parked, the contact retracted the awning causing the awning to detach. The contact related the failure to NHTSA Campaign Number: 22V604000 (Equipment). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 2,500. The VIN was not available.

ODI 11511212 · incident February 17, 2023 · filed March 10, 2023 · Equipment

The contact son owns a 2020 Keystone Hideout RV. The contact stated while her son was driving approximately 60 MPH, the four rear trailer wheels disconnected from the body of the trailer simultaneously. The contact was informed that the lug nuts were sheared off. A police report was filed, and the trailer was towed to a local dealer. The vehicle was diagnosed but was not repaired. The manufacturer was informed of the failure and was awaiting a response. The failure mileage was unknown.

ODI 11433104 · incident August 7, 2021 · filed September 15, 2021 · Wheels · crash reported · fire reported

Chassis

Towable RVs have no chassis maker, so no chassis recalls apply.

Canadian notices

Transport Canada publishes its own notices with their own IDs. They are separate records from the U.S. campaigns above and are never merged with them.

Source release: NHTSA September 19, 2026. Method version v1. How this page is built.

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