2020 Keystone Montana: recalls and complaints
Official NHTSA recall campaigns and consumer complaints for one RV model year, with the notice text and links to the source.
Key facts
- The 2020 Keystone Montana has 1 NHTSA recall campaign that list this model year.
- No chassis mapping is recorded for this model year, so no chassis recalls are counted.
- 0 equipment recalls are linked to it by reviewed rules.
- NHTSA holds 5 consumer complaints for this model year. Complaints are unverified reports, not confirmed failures.
- The latest campaign was received on June 12, 2020, 2,290 days before the NHTSA release of September 19, 2026.
- RV class: Fifth wheel. Brand owner in this site's reference table: Thor Industries (high confidence).
NHTSA records released through September 19, 2026; Transport Canada records through September 19, 2026. The absence of a recall in this dataset does not establish that a vehicle is safe.
Recall campaigns
1 campaign in total: 1 listed for this model year, 0 inherited from the chassis and 0 equipment. Remedy text is quoted from the official notice; open the full notice for the whole text.
| Campaign | Received | Component | Summary | Remedy (official text) | Type | Sources |
|---|---|---|---|---|---|---|
| 20V351000 | June 12, 2020 | Visibility | Keystone RV Company (Keystone) is recalling certain 2020 Alpine, Avalanche, Fuzion, Laredo, Montana, Raptor, Crossroads Redwood, and Dutchmen Voltage trailers. The adhesive bond between the glass and the metal frame of the… | Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall… | Vehicle | Full notice NHTSA |
Complaints by component
5 unique complaints. The share is the number of unique complaints tagged to a component category divided by the 5 unique complaints for this model year.
| Component category | Complaints | Share | Bar |
|---|---|---|---|
| Equipment | 2 | 40% | |
| Service Brakes | 1 | 20% | |
| Structure | 1 | 20% | |
| Visibility | 1 | 20% |
Complaint excerpts
The 5 most recent complaints with a narrative. Names, emails, phone numbers, VINs and addresses are removed. Reports are unverified. NHTSA record set for this vehicle (JSON).
2020 Montana 3780 RL 5th wheel June 2024 Fiberglass 18 inch crack pass sidewall front cap Talked with Keystone they set me up with local dealer in July, in Sept they approved repair for frame flex. October 2024 after repair service team had completed repair and was moving it with Forklift, and another cracked formed in another spot as of Dec 31 2024 still not completed
The contact owns a 2020 Keystone Montana hauled by a 2016 Ford F-150. The contact noticed that the Lippert Fifth Wheel pin box that was connected to the vehicles was fractured. The contact mentioned that the pin box was damaging the bottom of the trailer and the contact was unable to remove the trailer. The vehicle was not taken to a dealer. The failure was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 10,000.
We took our 2020 Montana High Country 5th wheel to the dealer for routine preventative maintenance. When they were repacking the bearings, they found 3 of the 4 seals were blown and there was grease on the backing plates and pads. This 5th wheel had less than 1700 miles on it. The technician said there was no way this should have happened with less than 1700 miles. Repacking is recommended every 12,000 miles according to Keystone. We bought it in August 2019; this maintenance was done in Mar 2021. I contacted Keystone and they denied reimbursement for the repair and parts. They said it wasn't …
The contact owns a 2020 Keystone Montana RV. The contact stated while driving 65 mph, the window glass panel detached causing one of the driver side windows to collapse didn't realize it was gone until vehicle was pulled over to the road side. The contact stated there was no warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed with the window needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 20V351000 (Visibility). The manufacturer had been informed of the failure and informed the contact …
The contact owns a 2020 Keystone Montana High Country. The contact stated while driving 50 MPH, the antenna flew off the camper without warning. Upon inspection, the contact's husband noticed wiring hanging off the camper. Upon further inspection, he saw that the antenna was missing from the mounting base. The manufacturer was notified of the failure and they informed the contact that the vehicle was not included in NHTSA Campaign Number: 20V398000 (EQUIPMENT). The dealer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 2,000.
Chassis
Towable RVs have no chassis maker, so no chassis recalls apply.
Canadian notices
Transport Canada publishes its own notices with their own IDs. They are separate records from the U.S. campaigns above and are never merged with them.
No Transport Canada notice in this dataset lists this model year.
Related model years
- 2019 Keystone Montana
- 2021 Keystone Montana
- Keystone Montana, all years
- 2020 Grand Design Solitude (same class)
Source release: NHTSA September 19, 2026. Method version v1. How this page is built.
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