2020 Jayco North Point: recalls and complaints
Official NHTSA recall campaigns and consumer complaints for one RV model year, with the notice text and links to the source.
Key facts
- The 2020 Jayco North Point has 4 NHTSA recall campaigns that list this model year.
- No chassis mapping is recorded for this model year, so no chassis recalls are counted.
- 0 equipment recalls are linked to it by reviewed rules.
- NHTSA holds 3 consumer complaints for this model year. Complaints are unverified reports, not confirmed failures.
- The latest campaign was received on May 29, 2025, 478 days before the NHTSA release of September 19, 2026.
- RV class: Fifth wheel. Brand owner in this site's reference table: Thor Industries (high confidence).
NHTSA records released through September 19, 2026; Transport Canada records through September 19, 2026. The absence of a recall in this dataset does not establish that a vehicle is safe.
Recall campaigns
4 campaigns in total: 4 listed for this model year, 0 inherited from the chassis and 0 equipment. Remedy text is quoted from the official notice; open the full notice for the whole text.
| Campaign | Received | Component | Summary | Remedy (official text) | Type | Sources |
|---|---|---|---|---|---|---|
| 25V355000 | May 29, 2025 | Equipment: Other | Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco North Point fifth wheel travel trailers. The certification labels may have the incorrect tire size information, causing the operator to install incorrect tires. | Jayco will mail correct certification labels to owners, free of charge. Owner notification letters were mailed June 13, 2025. Owners may contact Jayco customer service… | Vehicle | Full notice NHTSA |
| 21V425000 | June 4, 2021 | Equipment: Recreational Vehicle/Trailer | Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight… | Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco… | Vehicle | Full notice NHTSA |
| 20V665000 | October 29, 2020 | Suspension | Jayco, Inc. (Jayco) is recalling certain 2020-2021 Fifth Wheel Northpoint 387RDFS(LZ) recreational trailers. The welds on the axle spindle may fail, causing the wheel/spindle assembly to break away from the axle tube. | Jayco will notify owners, and dealers will inspect the axle, and replace if necessary, free of charge. The recall began December 30, 2020. Owners may contact Jayco… | Vehicle | Full notice NHTSA |
| 20V336000 | June 9, 2020 | Visibility | Jayco, Inc. (Jayco) is recalling certain 2020 Towable Eagle, Eagle HT, JayFlight, NorthPoint, Octane, Pinnacle, Seismic, and Talon recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the… | Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This… | Vehicle | Full notice NHTSA |
Complaints by component
3 unique complaints. The share is the number of unique complaints tagged to a component category divided by the 3 unique complaints for this model year. A complaint can name more than one component, so shares can add up to more than 100 percent.
| Component category | Complaints | Share | Bar |
|---|---|---|---|
| Suspension | 2 | 67% | |
| Equipment | 1 | 33% | |
| Structure | 1 | 33% | |
| Unknown or Other | 1 | 33% |
Complaint excerpts
The 3 most recent complaints with a narrative. Names, emails, phone numbers, VINs and addresses are removed. Reports are unverified. NHTSA record set for this vehicle (JSON).
Upon completing a trip with the RV mentioned, an inspection was completed of the units suspension system where it was found to be compromised. Not knowing what compromised the suspension (leaf springs, shackles, hangars, etc), further investigation was done where the underbelly of the camper was removed. Upon gaining access to the actual RV frame, it was found to have at least two major cross members completely broken off the I-beam that runs from the front to back of the camper. Not only were there two cross members where the welds had completely broken free, but there were other metal …
The contact owns a 2020 Jayco Northpoint. The contact received a recall notification for NHTSA Campaign Number: 21V425000 (Equipment) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
TL* THE CONTACT OWNS A 2020 JAYCO NORTHPOINT RV. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE REAR AXLE BENT. THE VEHICLE WAS TOWED TO [removed] [removed] OF WOODSTOCK ([address removed] PARKWAY 575, WOODSTOCK, GA 30188, [phone removed]) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR AXLE NEEDED TO BE REPLACED. THE RV WAS NOT YET REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V665000 (SUSPENSION) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND OFFERED TO PARTIALLY COVER THE COST TO …
Chassis
Towable RVs have no chassis maker, so no chassis recalls apply.
Canadian notices
Transport Canada publishes its own notices with their own IDs. They are separate records from the U.S. campaigns above and are never merged with them.
No Transport Canada notice in this dataset lists this model year.
Related model years
- 2019 Jayco North Point
- 2021 Jayco North Point
- Jayco North Point, all years
- 2020 Grand Design Solitude (same class)
Source release: NHTSA September 19, 2026. Method version v1. How this page is built.
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