2020 Keystone Cougar: recalls and complaints
Official NHTSA recall campaigns and consumer complaints for one RV model year, with the notice text and links to the source.
Key facts
- The 2020 Keystone Cougar has 8 NHTSA recall campaigns that list this model year.
- No chassis mapping is recorded for this model year, so no chassis recalls are counted.
- 0 equipment recalls are linked to it by reviewed rules.
- NHTSA holds 3 consumer complaints for this model year. Complaints are unverified reports, not confirmed failures.
- The latest campaign was received on March 31, 2022, 1,633 days before the NHTSA release of September 19, 2026.
- RV class: Fifth wheel and travel trailer. Brand owner in this site's reference table: Thor Industries (high confidence).
NHTSA records released through September 19, 2026; Transport Canada records through September 19, 2026. The absence of a recall in this dataset does not establish that a vehicle is safe.
Recall campaigns
8 campaigns in total: 8 listed for this model year, 0 inherited from the chassis and 0 equipment. Remedy text is quoted from the official notice; open the full notice for the whole text.
| Campaign | Received | Component | Summary | Remedy (official text) | Type | Sources |
|---|---|---|---|---|---|---|
| 22V209000 | March 31, 2022 | Tires | Keystone RV Company (Keystone) is recalling certain 2019-2022 Cougar 29FKD travel trailers. Improper clearance may allow the tires to contact the outrigger, causing damage to the tires. | Dealers will notch the existing outrigger and install an additional outrigger between the two tires to provide proper clearance, free of charge. Owner notification… | Vehicle | Full notice NHTSA |
| 21V708000 | September 13, 2021 | Equipment: Recreational Vehicle/Trailer | Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and… | Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact… | Vehicle | Full notice NHTSA |
| 21V380000 | May 24, 2021 | Structure | Keystone RV Company (Keystone) is recalling certain 2017-2021 Keystone Cougar 368MBI trailers. The frame rails do not have enough cross support, which could cause them to buckle under certain side-load stress conditions. | Dealers will add cross braces between each spring hanger and an outrigger between the tires on the off-door side of the vehicle, free of charge. Owner notification… | Vehicle | Full notice NHTSA |
| 20V670000 | October 30, 2020 | Equipment: Recreational Vehicle/Trailer | Keystone RV Company (Keystone) is recalling certain 2020-2021 Cougar trailers equipped with the Off the Grid (OTG) Solar package. The inverter may have been incorrectly wired, causing power to energize the shore power connection,… | Keystone will notify owners, and dealers will test the function of the inverter and rewire it as needed, free of charge. The recall began November, 18, 2020. Owners may… | Vehicle | Full notice NHTSA |
| 20V398000 | July 7, 2020 | Equipment: Electrical | Keystone RV Company (Keystone) is recalling certain 2019-2020 Keystone Carbon, Cougar, Fuzion, Impact and Raptor fifth-wheel trailers equipped with a Furrion over the air (OTA) wing-style television antenna. The antenna may… | Keystone will notify owners, and dealers will replace the Furrion wing-style antenna with a Winegard dome-style antenna, free of charge. The recall began August 27,… | Vehicle | Full notice NHTSA |
| 20V302000 | May 26, 2020 | Equipment: Recreational Vehicle/Trailer | Keystone RV Company (Keystone) is recalling certain 2020-2021 Cougar travel trailers, model 24RDS, equipped with a Furrion range cook top. The interior range cooktop is installed in a cabinet that may not be entirely sealed from… | Keystone will notify owners, and dealers will inspect the interior range cooktop with the furnace running, installing a plywood panel to seal it as necessary, free of… | Vehicle | Full notice NHTSA |
| 19V689000 | September 30, 2019 | Electrical System | Keystone RV Company (Keystone) is recalling certain 2020 Cougar fifth wheels and travel trailers, models 22RBS, 23MLS, 25RES, 26RBS, 26RKS, 27RES, 27SAB, 27SGS, 29BHS, 29FKD, 29RLD, 30RKD, 31MBS, 32RDB, 32RLI and 34TSB. The… | Keystone will notify owners, and dealers will inspect and correct the installation of the solar preparation wiring, as necessary, free of charge. The recall began on… | Vehicle | Full notice NHTSA |
| 19V650000 | September 11, 2019 | Structure | Keystone RV Company (Keystone) is recalling certain 2020 Cougar 30RKD trailers. The 60"x29" emergency exit windows over the dinette table in the cabin are missing a red handle and "EXIT" label. | Keystone will notify owners, and dealers will replace the existing black exit handles with red handles and add an "EXIT" label, free of charge. The recall began October… | Vehicle | Full notice NHTSA |
Complaints by component
3 unique complaints. The share is the number of unique complaints tagged to a component category divided by the 3 unique complaints for this model year. A complaint can name more than one component, so shares can add up to more than 100 percent.
| Component category | Complaints | Share | Bar |
|---|---|---|---|
| Suspension | 2 | 67% | |
| Electrical System | 1 | 33% | |
| Structure | 1 | 33% | |
| Wheels | 1 | 33% |
Complaint excerpts
The 3 most recent complaints with a narrative. Names, emails, phone numbers, VINs and addresses are removed. Reports are unverified. NHTSA record set for this vehicle (JSON).
The contact owns a 2020 Keystone Cougar RV. The contact stated that the side panels of the camper were detaching at the corners. The contact stated that her husband inspected the chassis of the camper and noticed that the chassis was severely corroded and fractured. The dealer was notified of the failure and referred the contact to the manufacturer. The RV was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 21V380000 (Structure, Suspension); however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The …
Driving my 2020 Keystone 1/2 Cougar to Camping World in NC when a noise made from camper, parts came from tire, and white smoke from camper to find driver side front axle tire had blown apart. Bought replacement tire while initial repairs completed. On return home, felt another jerk from camper, just thought normal tow jerk, and got home to find passenger side rear axle tire was completely gone and had rode home on the rim. Tire: Trailer King RST ST225/75R15
The contact owns a 2020 Keystone Cougar. The contact stated while the RV was stationary, the rear motor turned on independently and fractured the gears. The contact took the RV to an independent mechanic, where it was diagnosed with needing the gearbox to be replaced. The RV was not repaired but was pending repairs. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V689000 (Electrical System) however, the VIN was not included. A dealer was not contacted. The contact attempted to reach the manufacturer by email but has not been able to reach a representative. …
Chassis
Towable RVs have no chassis maker, so no chassis recalls apply.
Canadian notices
Transport Canada publishes its own notices with their own IDs. They are separate records from the U.S. campaigns above and are never merged with them.
- Notice 2019493 (October 4, 2019): Lights And Instruments. Official page
- Notice 2020243 (June 1, 2020): Accessories. Official page
- Notice 2020315 (July 13, 2020): Accessories. Official page
- Notice 2020526 (November 4, 2020): Electrical. Official page
- Notice 2021317 (May 25, 2021): Structure. Official page
- Notice 2021569 (September 16, 2021): Accessories. Official page
- Notice 2022161 (March 31, 2022): Structure. Official page
Related model years
Source release: NHTSA September 19, 2026. Method version v1. How this page is built.
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