Recall 21V380000: Keystone RV Company
Official NHTSA recall notice text, the vehicles it lists, and the RV model years on this site that it is linked to.
Key facts
- NHTSA campaign 21V380000 was filed by Keystone RV Company and received on May 24, 2021.
- Type: Vehicle recall. Component: STRUCTURE:FRAME AND MEMBERS; SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:HANGER,BRACKET.
- Potential units affected, as reported by the manufacturer: 1,990.
- The manufacturer reports notifying owners on July 15, 2021.
- First seen in this dataset on September 19, 2026.
Open on NHTSANHTSA record (JSON)
The absence of a recall in this dataset does not establish that a vehicle is safe.
Defect summary (official text)
Keystone RV Company (Keystone) is recalling certain 2017-2021 Keystone Cougar 368MBI trailers. The frame rails do not have enough cross support, which could cause them to buckle under certain side-load stress conditions.
Consequence (official text)
A buckled frame rail can increase the risk of a crash.
Remedy (official text)
Dealers will add cross braces between each spring hanger and an outrigger between the tires on the off-door side of the vehicle, free of charge. Owner notification letters were mailed July 15, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-411.
Notes and contacts as published
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Manufacturer campaign number: 21-411.
Vehicles listed in the notice
| Make | Model | Model years |
|---|---|---|
| KEYSTONE | COUGAR | 2017 to 2021 |
RV model years on this site linked to this campaign
- 2017 Keystone Cougar listed in the notice
- 2018 Keystone Cougar listed in the notice
- 2019 Keystone Cougar listed in the notice
- 2020 Keystone Cougar listed in the notice
- 2021 Keystone Cougar listed in the notice
Related Canadian notice
Matched on the manufacturer's own campaign number, model and overlapping years, then reviewed. It is a separate record with its own ID.
NHTSA records released through September 19, 2026; Transport Canada records through September 19, 2026.How records are matched.
Get a note when these records change
One email when new recall or complaint records appear for the RVs we cover. We send a confirmation first. Unsubscribe any time.