2017 Keystone Cougar: recalls and complaints

Official NHTSA recall campaigns and consumer complaints for one RV model year, with the notice text and links to the source.

Key facts

  • The 2017 Keystone Cougar has 7 NHTSA recall campaigns that list this model year.
  • No chassis mapping is recorded for this model year, so no chassis recalls are counted.
  • 0 equipment recalls are linked to it by reviewed rules.
  • NHTSA holds 3 consumer complaints for this model year. Complaints are unverified reports, not confirmed failures.
  • The latest campaign was received on May 24, 2021, 1,944 days before the NHTSA release of September 19, 2026.
  • RV class: Fifth wheel and travel trailer. Brand owner in this site's reference table: Thor Industries (high confidence).

NHTSA records released through September 19, 2026; Transport Canada records through September 19, 2026. The absence of a recall in this dataset does not establish that a vehicle is safe.

Recall campaigns

7 campaigns in total: 7 listed for this model year, 0 inherited from the chassis and 0 equipment. Remedy text is quoted from the official notice; open the full notice for the whole text.

Campaigns that list the 2017 Keystone Cougar
CampaignReceivedComponentSummaryRemedy (official text)TypeSources
21V380000 May 24, 2021 Structure
Keystone RV Company (Keystone) is recalling certain 2017-2021 Keystone Cougar 368MBI trailers. The frame rails do not have enough cross support, which could cause them to buckle under certain side-load stress conditions.
Dealers will add cross braces between each spring hanger and an outrigger between the tires on the off-door side of the vehicle, free of charge. Owner notification…
Vehicle Full notice
NHTSA
17V755000 November 22, 2017 Equipment
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected…
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may…
Vehicle Full notice
NHTSA
17V673000 October 25, 2017 Equipment: Recreational Vehicle/Trailer
Keystone RV Company (Keystone) is recalling certain 2017-2018 Keystone Cougar western edition recreational trailers. The stabilizer jacks may not have been properly welded to the chassis frame, possibly resulting in the jacks…
Keystone will notify owners, and dealers will inspect the mounting of the four stabilizer jacks and install appropriate fasteners, free of charge. The recall began on…
Vehicle Full notice
NHTSA
17V206000 March 27, 2017 Electrical System
Keystone RV Company (Keystone) is recalling certain 2017 Cougar recreational trailers, models 326RDS, 327RKL, 333MKS, 336BHS and 359MBI. These vehicles were built with a manual-resetting 12 volt circuit breaker, which cannot be…
Keystone will notify owners, and dealers will inspect the trailers and replace the breaker with one that automatically resets, as necessary, free of charge. The recall…
Vehicle Full notice
NHTSA
17V147000 March 7, 2017 Equipment: Recreational Vehicle/Trailer
Keystone RV Company (Keystone) is recalling certain 2017 Cougar and Laredo recreational trailers. The affected vehicles may have been incorrectly equipped with two carbon monoxide detectors instead of one smoke detector and one…
Keystone will notify owners and dealers will inspect the trailers and install a smoke detector, if necessary, free of charge. The recall began on March 14, 2017. Owners…
Vehicle Full notice
NHTSA
16V822000 November 14, 2016 Equipment
Keystone RV Company (Keystone) is recalling certain model year 2017 Cougar fifth wheel trailers, models 246RLSWE, 268RLSWE, 279RKSWE, 281RDIWE, 283RETWE and 284RDBWE, manufactured August 2, 2016, to October 28, 2016. During…
Keystone has notified owners, and dealers will replace the manifold, free of charge. The recall began on November 15, 2016. Owners may contact Keystone customer service…
Vehicle Full notice
NHTSA
16V609000 August 22, 2016 Equipment: Other
Keystone RV Company (Keystone) is recalling certain model year 2017 Cougar recreational trailers, models CG28SGS17, CG28RDB17, CG28RKS17, CG29RES17, CG29RLI17 and CG28DBI17, manufactured July 15, 2016, to August 3, 2016. The…
Keystone has notified owners, and dealers will replace the tires and/or Federal Identification Tag if it is incorrect, free of charge. The recall began on September 9,…
Vehicle Full notice
NHTSA

Complaints by component

3 unique complaints. The share is the number of unique complaints tagged to a component category divided by the 3 unique complaints for this model year.

Complaint components for the 2017 Keystone Cougar
Component categoryComplaintsShareBar
Structure267%
Electrical System133%

Complaint excerpts

The 3 most recent complaints with a narrative. Names, emails, phone numbers, VINs and addresses are removed. Reports are unverified. NHTSA record set for this vehicle (JSON).

The contact owns a 2017 Keystone Cougar Trailer. The contact stated that the slide island was leaning and the flooring in the middle of the RV was unstable. The RV was taken to the local service center, which discovered that three cross members had separated from the frame of the RV and caused severe damage to the frame. The cause of the failure was not yet determined. The contact was advised that the RV frame was unrepairable. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: …

ODI 11688194 · incident August 15, 2025 · filed September 18, 2025 · Structure

I JUST BOUGHT A NEW 5TH WHEEL COUGAR TRAVEL TRAILER LAST MAY. THE WHOLE BOTTOM FRAME IS BENDING AND DEGRADING BECAUSE I SUSPECT IT WAS MADE WITH CHEAP CHINESE STEEL. THE MANUFACTURER REFUSES TO TAKE RESPONSIBILITY FOR THE ISSUE AND IS BLAMING IT ON HITTING THE CURB WHICH IS PHYSICALLY IMPOSSIBLE. OTHER PEOPLE ON-LINE COMPLAIN OF SIMILAR FRAME FAILURE. THE RV INDUSTRY IS NOT PROPERLY REGULATED AND A CATASTROPHIC FAILURE OF THIS FRAME COULD POTENTIALLY CAUSE DEATH AND INJURY. I DO NOT FEEL SAFE IN THAT THING AND I JUST PURCHASED IT. PLEASE INVESTIGATE IT. *BF *TR

ODI 11072727 · incident January 29, 2018 · filed February 13, 2018 · Structure

BATTERIES ARE NOT STORED PROPERLY NO BATTERY BOXES OR IMPROPER STRAP DOWNS

ODI 11057118 · incident May 10, 2017 · filed December 28, 2017 · Electrical System

Chassis

Towable RVs have no chassis maker, so no chassis recalls apply.

Canadian notices

Transport Canada publishes its own notices with their own IDs. They are separate records from the U.S. campaigns above and are never merged with them.

Source release: NHTSA September 19, 2026. Method version v1. How this page is built.

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