2018 Keystone Cougar: recalls and complaints
Official NHTSA recall campaigns and consumer complaints for one RV model year, with the notice text and links to the source.
Key facts
- The 2018 Keystone Cougar has 4 NHTSA recall campaigns that list this model year.
- No chassis mapping is recorded for this model year, so no chassis recalls are counted.
- 0 equipment recalls are linked to it by reviewed rules.
- NHTSA holds 4 consumer complaints for this model year. Complaints are unverified reports, not confirmed failures.
- The latest campaign was received on May 24, 2021, 1,944 days before the NHTSA release of September 19, 2026.
- RV class: Fifth wheel and travel trailer. Brand owner in this site's reference table: Thor Industries (high confidence).
NHTSA records released through September 19, 2026; Transport Canada records through September 19, 2026. The absence of a recall in this dataset does not establish that a vehicle is safe.
Recall campaigns
4 campaigns in total: 4 listed for this model year, 0 inherited from the chassis and 0 equipment. Remedy text is quoted from the official notice; open the full notice for the whole text.
| Campaign | Received | Component | Summary | Remedy (official text) | Type | Sources |
|---|---|---|---|---|---|---|
| 21V380000 | May 24, 2021 | Structure | Keystone RV Company (Keystone) is recalling certain 2017-2021 Keystone Cougar 368MBI trailers. The frame rails do not have enough cross support, which could cause them to buckle under certain side-load stress conditions. | Dealers will add cross braces between each spring hanger and an outrigger between the tires on the off-door side of the vehicle, free of charge. Owner notification… | Vehicle | Full notice NHTSA |
| 18V383000 | June 7, 2018 | Equipment: Recreational Vehicle/Trailer | Keystone RV Company (Keystone) is recalling certain 2018-2019 Keystone Cougar recreational trailers equipped with an outdoor propane grill. The outdoor propane grill is installed in a wooden assembly that may not have enough… | Keystone will notify owners, and dealers will replace the wooden assembly with a metal assembly, free of charge. The recall began on July 26, 2018. Owners may contact… | Vehicle | Full notice NHTSA |
| 17V755000 | November 22, 2017 | Equipment | Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected… | Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may… | Vehicle | Full notice NHTSA |
| 17V673000 | October 25, 2017 | Equipment: Recreational Vehicle/Trailer | Keystone RV Company (Keystone) is recalling certain 2017-2018 Keystone Cougar western edition recreational trailers. The stabilizer jacks may not have been properly welded to the chassis frame, possibly resulting in the jacks… | Keystone will notify owners, and dealers will inspect the mounting of the four stabilizer jacks and install appropriate fasteners, free of charge. The recall began on… | Vehicle | Full notice NHTSA |
Complaints by component
4 unique complaints. The share is the number of unique complaints tagged to a component category divided by the 4 unique complaints for this model year. A complaint can name more than one component, so shares can add up to more than 100 percent.
| Component category | Complaints | Share | Bar |
|---|---|---|---|
| Structure | 2 | 50% | |
| Electrical System | 1 | 25% | |
| Service Brakes | 1 | 25% | |
| Suspension | 1 | 25% | |
| Unknown or Other | 1 | 25% | |
| Wheels | 1 | 25% |
Complaint excerpts
The 4 most recent complaints with a narrative. Names, emails, phone numbers, VINs and addresses are removed. Reports are unverified. NHTSA record set for this vehicle (JSON).
The contact owns a 2018 Keystone Cougar. The contact stated while driving approximately 45 MPH and towing a fifth wheel trailer, the trailer was rocking up and down on the king pin of the trailer. The contact stated no warning light was illuminated. When the contact stopped and entered the trailer, he noticed that the interior walls had buckled. The contact took the vehicle to a dealer who diagnosed that the floor had buckled. The vehicle was not repaired. The contact had the vehicle taken to the manufacturer who diagnosed that the walls needed to be straightened. The vehicle was repaired. …
The contact owns a 2018 Keystone Cougar Trailer. The contact stated that the spring hangers fractured without warning. The contact received notification of NHTSA campaign number: 21V380000 (Suspension, Structure) however, the part to do the recall was unavailable. The vehicle was taken to the local dealer who stated that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified and informed the contact to take the vehicle to a Keystone dealer however, no further assistance was provided. The …
MY 2018 KEYSTONE COUGAR HAS HAD A ELECTRICAL SHORT IN THE BEDROOM SLIDE. WHAT HAS BEEN OF REAL CONCERN IS THAT THE WIRES GOING THROUGH THE TRAILER INTO THE SLIDE WAS INCORRECTLY INSTALLED AT THE FACTORY. THE PLASTIC PROTECTIVE GROMMET BETWEEN THE WIRES GOING FROM THE TRAILER TO THE SLIDE WAS LEFT UNSECURED AND ALLOWED THE WIRES TO RUB INTO (AGAINST THE TRAILER FRAME)...UNTIL A SHORT OCCURRED. THE REALLY BAD THING WAS THAT THE FUSE IN THE PANEL DID NOT BLOW DEPENDING ON THE POSITION OF THE SLIDE GOING IN AND OUT. IT ALLOWED THE SPRING (HOLDING THE WIRES) UNDERNEATH THE BEDROOM SLIDE TO …
WE HAVE TWO ISSUES WITH THE FIFTH WHEEL CAMPER IN QUESTION. WE ONLY FELT IT NECCESARY TO CONTACT THE NHTSA BECAUSE THE MANUFACTURER REFUSED TO REMEDY THE OBVIOUS PROBLEM WHEN WE WERE AT AN AUTHORIZED SERVICE CENTER AND ASKED THEM TO IN THE INTEREST OF OUR SAFETY AND THAT OF OTHER MOTORISTS. THE FIFTH WHEEL CAME WITH THE WRONG SIZE WHEEL AND TIRE WITH THREE BEING LARGER TIRES ON 16' RIMS AND ONE BEING A SMALLER TIRE ON A 15' RIM. IT CAUSED THE UNIT WHICH IS A 40' LONG FIFTH WHEEL. A NEW UNIT FROM THE DEALER. WHEN WE REALIZED WHAT WAS GOING ON WE STOPPED AT THE NEAREST AUTHORIZED SERVICE …
Chassis
Towable RVs have no chassis maker, so no chassis recalls apply.
Canadian notices
Transport Canada publishes its own notices with their own IDs. They are separate records from the U.S. campaigns above and are never merged with them.
- Notice 2017539 (November 2, 2017): Structure. Official page
- Notice 2017627 (December 13, 2017): Accessories. Official page
- Notice 2018309 (June 12, 2018): Accessories. Official page
- Notice 2021317 (May 25, 2021): Structure. Official page
Related model years
- 2017 Keystone Cougar
- 2019 Keystone Cougar
- Keystone Cougar, all years
- 2018 Grand Design Reflection (same class)
- 2018 Jayco Eagle (same class)
Source release: NHTSA September 19, 2026. Method version v1. How this page is built.
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