2020 Thor Motor Coach Outlaw: recalls and complaints
Official NHTSA recall campaigns and consumer complaints for one RV model year, with the notice text and links to the source.
Key facts
- The 2020 Thor Motor Coach Outlaw has 3 NHTSA recall campaigns that list this model year.
- No chassis mapping is recorded for this model year, so no chassis recalls are counted.
- 0 equipment recalls are linked to it by reviewed rules.
- NHTSA holds 4 consumer complaints for this model year. Complaints are unverified reports, not confirmed failures.
- The latest campaign was received on June 9, 2020, 2,293 days before the NHTSA release of September 19, 2026.
- RV class: Class C toy hauler. Brand owner in this site's reference table: Thor Industries (high confidence).
NHTSA records released through September 19, 2026; Transport Canada records through September 19, 2026. The absence of a recall in this dataset does not establish that a vehicle is safe.
Recall campaigns
3 campaigns in total: 3 listed for this model year, 0 inherited from the chassis and 0 equipment. Remedy text is quoted from the official notice; open the full notice for the whole text.
| Campaign | Received | Component | Summary | Remedy (official text) | Type | Sources |
|---|---|---|---|---|---|---|
| 20V339000 | June 9, 2020 | Visibility | Thor Motor Coach (TMC) is recalling certain 2020-2021 ACE, 2021 Four Winds and 2020 Gemini, Axis, Compass, Delano, Windsport, Hurricane, Outlaw, and Vegas motorhomes. The adhesive bond between the glass and the metal hinge frame… | TMC will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. The recall… | Vehicle | Full notice NHTSA |
| 19V609000 | August 20, 2019 | Electrical System | Thor Motor Coach (TMC) is recalling certain 2020 Chateau, Daybreak, Four Winds, Freedom Elite, Majestic, Outlaw and Quantum motorhomes. The battery cables may loosen on the battery isolation manager (BIM) or battery isolation… | TMC will notify owners, and dealers will install lock washers to properly secure the battery cable to the BIM/BIR. If the cable was loose, dealers will also replace the… | Vehicle | Full notice NHTSA |
| 19V504000 | June 30, 2019 | Equipment: Recreational Vehicle/Trailer | Thor Motor Coach (TMC) is recalling certain 2019-2020 Challenger, Miramar, Magnitude, Outlaw, Omni, and Palazzo motorhomes. The vehicle control system software may cause the slide-out room to move unexpectedly. | TMC will notify owners, and dealers will update the affected software, free of charge. The recall is expected to begin August 28, 2019. Owners may contact TMC customer… | Vehicle | Full notice NHTSA |
Complaints by component
4 unique complaints. The share is the number of unique complaints tagged to a component category divided by the 4 unique complaints for this model year.
| Component category | Complaints | Share | Bar |
|---|---|---|---|
| Structure | 3 | 75% | |
| Unknown or Other | 1 | 25% |
Complaint excerpts
The 4 most recent complaints with a narrative. Names, emails, phone numbers, VINs and addresses are removed. Reports are unverified. NHTSA record set for this vehicle (JSON).
There is a recall on the windows. I received the notice from NHTSA in Jan of 2023. I have been trying to get Thor to perform the repair for 14 months, without success. The windows "could" fall off. In fact, one of my windows did fly off on the freeway and go through the windshield of a passenger car. Luckily nobody died, and my insurance paid them. But my other windows are loose and threatening to do the same. That is the very issue this recall is meant to solve. Very dangerous, and Thor isn't doing anything about it.
The double pane windows on the sides of the motorhome separate which allows the window pane to fall off into the road while traveling. This pane of glass falling out at highway speeds could cause serious harm to other travelers and vehicles.
Hello We took the RV on our trip in Nov 2021 and noticed cold air entering the cabin near the driver and passenger feet. After pulling the 45degress trim that covers sits between the floor and wall I noticed that is a gap and I could see the road. Upon further investigation it looks like the side wall has separated from the floor of RV. Upon further research, it appears the entire length of the sidewalls of the RV is attached to the floor using 3&1/2 inch machine screws. In my case those screws had sheared off. That essentially means the side walls on both sides are coming off loose from the …
Frameless Window fell off during a trip, the window glue probably failed. We are not sure when it happened, I hope no one got injured on the highway.
Chassis
No chassis mapping is recorded for this model year. Mappings come only from recall notices that name the chassis, so this is a gap in the record, not a statement about the coach.
Canadian notices
Transport Canada publishes its own notices with their own IDs. They are separate records from the U.S. campaigns above and are never merged with them.
- Notice 2019327 (July 2, 2019): Electrical. Official page
- Notice 2019426 (August 21, 2019): Electrical. Official page
- Notice 2021499 (August 9, 2021): Structure. Official page
Related model years
Source release: NHTSA September 19, 2026. Method version v1. How this page is built.
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