Recall 20V428000: Keystone RV Company

Official NHTSA recall notice text, the vehicles it lists, and the RV model years on this site that it is linked to.

Key facts

  • NHTSA campaign 20V428000 was filed by Keystone RV Company and received on July 24, 2020.
  • Type: Vehicle recall. Component: ELECTRICAL SYSTEM:WIRING.
  • Potential units affected, as reported by the manufacturer: 594.
  • The manufacturer reports notifying owners on August 27, 2020.
  • First seen in this dataset on September 19, 2026.

Open on NHTSANHTSA record (JSON)

The absence of a recall in this dataset does not establish that a vehicle is safe.

Defect summary (official text)

Keystone RV Company (Keystone) is recalling certain 2020-2021 Keystone Fuzion (models 357, 369, 373, 379, 419, 424, 427, 429 and 430) and Impact (models 26V, 28V, 29V, 311, 317, 330, 343, 359, 367 and 415) toy hauler travel trailers. The generator transfer switch may be incorrectly wired with the transfer switch "Line" wiring (shore cord) and "Load" wiring (power center wiring) reversed, allowing the generator power to energize the shore power connection.

Consequence (official text)

A generator that is able to energize the shore power connection may increase the risk of injury.

Remedy (official text)

Keystone will notify owners, and dealers will run the generator to check for the proper power output, correcting the wiring as necessary, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-382. Note: If there is no power inside the unit while the generator is running, owners are instructed to discontinue using the generator until the recall remedy is performed.

Notes and contacts as published

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Manufacturer campaign number: 20-382.

Vehicles listed in the notice

Makes, models and model years in campaign 20V428000
MakeModelModel years
KEYSTONEFUZION2020 to 2021
KEYSTONEIMPACT2020 to 2021

RV model years on this site linked to this campaign

Related Canadian notice

Matched on the manufacturer's own campaign number, model and overlapping years, then reviewed. It is a separate record with its own ID.

NHTSA records released through September 19, 2026; Transport Canada records through September 19, 2026.How records are matched.

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